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Business Apps - CRM
Despite today’s technology much time is still wasted chasing down people or deals with business systems that fail to deliver. A survey carried out by Sage Research revealed the following:
- 52% of employees use multiple methods to contact someone on a daily basis
- 36% of the time they fail to get connected
- 22% of deadlines are missed, as well as valuable revenue opportunities
Unified communications is a great, cost effective solution to address these problems.
How can your a team be more Productive?
Unified communications is all about integrating communications with business processes in such a user friendly way that it works seamlessly in any business whatever the size.
- Share information seamlessly from any location
- Reduce operational costs and improve time management
- Reach team mates or employees the first time, every time, from anywhere
- Dramatically improve customer relations & staff motivation
What impact does unified communications have on business?
Simplifying and centralising communications can have a huge impact on a business, in many ways:
- A more flexible, mobile workforce
- Improved customer service and response times
- Reduction in lost or mislaid information
- No more lost revenue from missed calls
- No more phone tag
- Finally, a more efficient, happier and productive staff
| Placing People at the centre of the communication experience using online software, web and telecoms.
Communication & Collaboration has never been so easy! |
Frequently asked questions...
- What does Unified Comms mean?Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
- Who’s it for?Unified communications is very useful for knowledge workers, information workers, and service workers alike, many of whom may cross the lines between the three sectors on a daily or hourly basis, depending on the task and the client. With an increasingly mobile workforce, businesses are rarely centralised in one location. Unified communications facilitates this on-the-go, always-available style of communication. In addition, unified communications technology can be tailored to each person’s specific job or to a particular section of a company.
- How can it benefit businesses?Unified communications technology can help many different types of business whatever the size. It enables users to know where their colleagues are physically located (say, their car or home office). They also have the ability to see which mode of communication the recipient prefers to use at any given time (perhaps their cell phone, or email, or instant messaging), as well as when their colleagues are engaged on the phone (phone presence or instant messaging).
From a business owners perspective it provides a very powerful business tool to help manage and gain greater control and insight over team accountability and productivity saving time and money in the process. - Do you offer help desk support?Yes, we provide (FREE for subscribers) email support: support@icomplete.com
What our customers say...
“Now everything's in one place!I'm 50% more productive now as a result! - Like having a bespoke database, very good value at £15 a month. You should try this!!”
Sandra Reid, 1st Choice VA