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The World’s Simplest Small Business Tools
Business Applications:
  • Customer database - CRM
  • eMarketing (email and SMS)
Telephony:
  • VoIP telecoms – Phone, Fax, Conference Numbers
  • Auto receptionist (IVR)
  • Mobile SIM's and Call Recording
All services integrate with each other seamlessly and easily
Unified CommunicationsCustomer DatabaseOnline CalendarBook AppointmentsTasks and RemindersMobileVoIPAuto Receptionist
Office WorkersField WorkersHome Workers
Customer Database (CRM)CalendarTasks & RemindersMobile
Unified CommunicationsPhone / Fax / VoIPMobile SIMAuto Receptionist
 
 
Unified Communications(UC)
 

icomplete integrates telecoms and business applications (UC) together in-one-place to help small businesses stay in control and be more productive as a team

It's all about connecting people and devices from any location to the information that makes your business tick, saving time and money.

Multi-User access means you can see all team activity, client/sales history - who said what to who, as it happens in real-time. Focus on what really needs to be done next.

We offer a whole range of services to suit your needs.

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Customer/Contact Database (CRM)
 

Track your contacts, leads and all the people you do business with icomplete's contacts database (CRM). Instantly centralised and multi user in an afternoon.

Bespoke database, no IT guy required. icomplete is a blank canvas to build and grow your business on. Highly visual and easy to use.

Store all forms of communications and associates it with a contact. Send SMS messages, Faxes and Email from your keyboard in seconds. View contacts on a map too!

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Group Calendar
 

Single or Multi-user calendars enables you to create a single or a range of Calendars per User and share or keep private as you need.

Eliminate appointment clashes as you can view the whole teams calendar on one screen. Great for teams working from different locations. Save time with automatic recurring events and reminders.

Really easy to understand and share. Bright colours, drag and drop appointments around. Have us customise your SMS or email appointment confirmations (your logo, maps etc.) too!

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eMarketing
 

Why use multiple systems when you can use one? icomplete provides the perfect solution. It integrates SMS and Email Marketing into a powerful Contacts / Sales Database (CRM) in one place. Saving yourself time, hassle and cash!

What makes us different is the ability to see the eMarketing, history and success on a person by person basis. Everyone in the team is kept in the picture with multi-user access. Create your own templates for promotions and newsletters, set up auto responders and customise SMS messages.

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Task Management
 

Stay organised use our Task Manager. Receive automated task reminders via email. Assign tasks to other team mates and receive an automated email confirmation when it's completed.

Associate tasks to a contact so that you make sure you and your team follow up in future with automated reminders.

An automated Weekly overview keeps everyone up to date and focused on their goals, increasing staff motivation and productivity.

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Mobile SIM
 

Using an icomplete mobile SIM card in your phone, you will take unified communications to the next level.

With a 'local' geographic 01/02 number - it is cheaper for people to call you - even when you are out and about.

Calls and SMS messages will automatically appear in your contact history (and you can even record the calls too and listen back later).

See your Contacts and Appointments on your mobile - Mobile office in back pocket!.

Very affordable and no fixed term contract

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Phone / Fax / VoIP
 

Keep in control using our VoIP telephony service. Calls and facsimiles automatically associated with your contacts. You can connect to us using a SIP based softphone or handset (we can supply) or we can divert your calls to your landline or mobile number. Features include:

  • Millions of local UK geographic numbers
  • Outbound calls - from 1 pence per minute
  • Get voicemails / fax messages in your email
  • Send fax and SMS messages direct from your keyboard
  • See who is on the phone (presence management)
  • Call recording and diversion management
  • Conference Call - connecting you and your customers

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Auto Receptionist (IVR)
 

icomplete's auto receptionist answers, manages and connects your calls instantly.

It makes your business look bigger and more professional. All calls get answered promptly because they are routed to the correct person, department or location.

If a particular line is busy then it can automatically divert other calls to your mobile, another extension, multiple extensions or go to voicemail.

Setup and forget, ensures all your calls are answered. No more lost business through missed calls.

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