Microsoft/Skype – what our CEO had to say … (No Comments »)

Posted by Claire on 21 June 2011

Earlier this month US giant Microsoft bought the internet phone service Skype for an enormous $8.5 bn (£5.2 bn). This figure has sparked debate among the business community, but the biggest point of interest is what Microsoft will do with its acquisition.

Skype is an important aspect of work and social life for many of the freelancers and businesses that use people4business. Many depend on the service to speak to clients and engage remotely working employees without a huge cost. So how might the merger affect your business?

Internet veteran and co-founder of icomplete.com, Stuart Hibbert, uses his experience to give some insight into the situation and the potential results.

The recent acquisition by Microsoft of Skype is, I suspect, more strategic than anything. It seems the crux of the matter is that Microsoft feel threatened by Google Voice and have made this, perhaps too expensive, purchase in direct challenge to Google.

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Why Happy Hounds chose icomplete? (No Comments »)

Posted by Chelsea on 3 February 2011

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We run a pet care business and use icomplete to provide online calendars for our staff to keep them informed of their appointments. We had been looking for a simple and affordable system for sometime and icomplete delivered on both counts.

The system is easy to use and required little training for our staff and is reliable. In terms of costs, icomplete are very good value particularly compared to Microsoft exchange. In addition the customer service and support has been excellent, which is the exception rather than the rule theses days.

Our main contact Myles Hantler is easy to reach and responds to e-mails and messages promptly. Another great benefit for us has been the ability to make small changes to the system at no extra cost and there is the potential to make larger changes if several clients ask for it or if you re prepared to pay for it.

The mobile version has also proved very useful. All in all I would have no reservations in recommending icomplete to other users.

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Products at TechHubFriday Demo Night this week (No Comments »)

Posted by Claire on 11 November 2010

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icomplete.com is going to be demonstrated at TechHubFriday tomorrow night (12.11.10) here are the details if you want to see how our service works and also see other innovative products too!  Click here to find out more.

Comparison of online calendars (No Comments »)

Posted by Claire on 11 November 2010

We are pleased to share research one of our customers collated when looking for an online calendar.  Here is what she had to say about google calendars, mobileme and icomplete.com:

icomplete.com

Google calendars

MobileMe

Set up

Very good with individual help

Fairly straight forward

Fairly straight forward

Cost

Set up then monthly fee

Free

?? about £40 per annum

Helpline/backup

Excellent – direct phone help with very quick response

NIL

Try as I might I could not find any helpline. Others may have had better experiences but, when I checked the website there was a lot of negative feedback from others trying to access a helpline without success

There is a helpline but I found it a bit time consuming.

Other features

I understand that there are a number of other features on this system for databases etc but these are not applicable for our business as we already have good database systems in place

I have not looked into other features as it is only the calendar that we need to use

I have not looked into other features as it is only the calendar that we need to use

Iphone – Ease of use

Can be read from Iphone

Currently cannot input from Iphone coming soon.

Can input from Ipad

Did not find a way of synching with Iphone.

Tried to find helpline to sort this out but could not find a helpline

Can be read and input from Iphone

PC- Ease of use

Excellent

Extremely quick and user friendly

Has the advantage of “drag & drop”

Quick and easy to use

Good

Fairly quick to input and update

Appallingly slow to input on PC (although I understand is much quicker on Iphone).

Extremely slow to respond to “clicks” and open anything to input.

Reliability

Seems to be fine

Seems to be fine

Have had incidents of being unable to access the calendar.

Also, incidents where entries input on Iphone do not show on PC.

Therefore, a lot less reliable than the other two systems if used from PC.

“Crashing”

No current problems

No current problems

The system does quite frequently “lock”

It also, from time to time, crashes making it necessary to reboot the computer.

‘icomplete.com and media Guru strike deal to boost Cloud Computing for SME’s in Manchester’ (No Comments »)

Posted by Claire on 24 May 2010

2010 is the year of the cloud for SMEs, with the research from Opinion Matters highlighting half of SMEs plan to be using cloud software by the end of 2010.  The market research reveals that 13% already using the cloud today and 37% plan to do so within 12 months.

 

icomplete.com launched last summer and became runner up of Dell UK Small Business Excellence Award 2009.  It has gone from strength to strength with more small business owners signing up for ‘cloud computing’ software services than ever before.  The company provides online services in software (CRM & e-marketing) and telecoms (VoIP & IVR) to b2b market and has recently seen expansion in the UK and Asian market.   

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How small business grow with cloud computing … (No Comments »)

Posted by Claire on 20 May 2010

Myles Hantler talks about how small businesses are benefiting from cloud computing services, watch the video to find out more …

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icomplete Video Diary – Part Three (No Comments »)

Posted by Claire on 25 March 2010

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Small business awards and media coverage are the hot topics at icomplete – Claire and Myles explain their new markting drives and extoll the virtues of using ebrochures rather than paper ones. Click here to watch the video.

E-marketing Service update (1 Comment »)

Posted by Claire on 2 March 2010

Just to let you know that we are in the final stages of our ‘testing’ phase for the new e-marketing service that we will be launching very soon.  I will keep you posted as soon as I have any more news.

icomplete FREE ‘online demo’ (No Comments »)

Posted by Claire on 2 March 2010

icomplete Ltd now offers FREE online demonstrations to small businesses, is so simple to set up and gives you a great insight into the look and feel of the entire service.   We can tailor the demonstration to your needs showing you how we help other customers in your industry sector get the most from the service, adding value to your business.

To book a 15-30 minute personal online demo click here

How to set up on a tight budget (No Comments »)

Posted by Claire on 2 December 2009

Setting up in business in today’s economic recession can be a challenge in itself especially as many existing businesses are downsizing to keep afloat.  New business start-ups statistics are on the increase as figures rose from 432,300 in 2007 to 436,600 in 2008, with the overall number of businesses in the UK rising to around 2.9 million.  However, it has never been more vital for a new business start-up to keep a firm hand on its cash from the off-set.

Here are some helpful tips on how to get started and save you money in the process!