Top 10 cool features you NEED to know about VoIP (1 Comment »)
When we think about VoIP we think cheap calls to UK and internationally. However what a lot of businesses don’t realise is that there are a whole lot of really cool features that come with the VoIP service that are proving to be invaluable. For any business not using VoIP pay attention because you are missing out.
Is VOIP right for your business? (No Comments »)
There has been a sharp upsurge in the number of businesses migrating over to VoIP telecoms to run their business practices but does this mean you should too? Over the last decade VoIP technology was notorious for its poor quality and drop connection output and many businesses were very wary to take the leap. Fortunately times have changed and thanks to improved technological advances this is now becoming a thing of the past and why more and more VoIP providers continue to saturate the telecoms market.
So what is the real attraction to tempt businesses away from the likes of BT?
With the current economic downturn many businesses are looking to save costs on utilities in any way they can and VoIP is proving to be the perfect solution. It provides really cheap national and international calls and consequently slashing phone bills to less than half of a traditional phone provider couldn’t be more appealing.
Microsoft/Skype – what our CEO had to say … (No Comments »)
Skype is an important aspect of work and social life for many of the freelancers and businesses that use people4business. Many depend on the service to speak to clients and engage remotely working employees without a huge cost. So how might the merger affect your business?
Internet veteran and co-founder of icomplete.com, Stuart Hibbert, uses his experience to give some insight into the situation and the potential results.
“The recent acquisition by Microsoft of Skype is, I suspect, more strategic than anything. It seems the crux of the matter is that Microsoft feel threatened by Google Voice and have made this, perhaps too expensive, purchase in direct challenge to Google. Read more
“Cloud & Telecoms Technology Reshape Business Practice Forever …” (No Comments »)
Cloud and telecom technology (unified communications) are the driving force behind the way in which SME’s are restructuring their business processes to help them save money, improve productivity and the efficiencies of their workforce to cope better in the current economic downturn. The latest statistics and trends reveal the impact this has had over the last couple of years and beyond as convergence mobile technology, VoIP telecoms and cloud software begin to dominate the market place.
New wave CRM & Telecom technology all-in-one (No Comments »)
When it comes to running a business it is important to have a good telecoms and IT set up from the off-set, systems which will move forward with you as your needs change and your team grows. However the time of purchasing these systems individually as stand-alone entities is becoming a thing of the past. Technology convergence is pushing the boundaries to offer business much more value with all-in-one solutions saving money and gaining more exciting features.
Unified communications has enabled new technology to develop to produce powerful business communication tools. We are seeing the emergence of CRM and Telecom (VoIP) services offering a seamless solution to capturing internal and external communications in a really meaningful way.
Read more
CRM & VoIP telecoms business application for SME’s (No Comments »)
Find out how your business can benefit from this powerful CRM Sales and Marketing tool by watching this quick tour video
Cheap calls – Mobile & VoIP (No Comments »)
Introducing honest per second billing
From the 11th August 2010, we have altered the way in which we charge for calls made using icomplete service. We will no longer round calls up to the next whole minute, but instead charge you for the exact time the call lasted right down to that last second. So a 1 minute 20 second call to an o2 mobile phone in the UK would cost you 9 pence – whereas on Skype that same call could have cost you 32 pence! We believe this is honest charging – and our call rates are very competitive too – click here to download our prices.
With the icomplete phone service, you can select from millions of local geographic telephone numbers from across the UK – which could give your customers the impression you are just around the corner or larger than you are – the choice is yours. You can then make and receive calls to your number from your computer (using a softphone) or have a ‘normal’ telephone handset (we can advise and supply) – or you could just divert calls to another number – or both!
When you make or receive a call it automatically displays on the ‘dashboard’ and associates it with your contacts so you can see who called and when. You are in full control, you can record your calls and listen back later, manage call diversions, have voicemail that is sent to your email and much more.
If you don’t already use our phone service, but would like to, just call us and we can get you up and running quickly and easily.
Business cost cutting:Virtual Office (No Comments »)
New start-ups are on the increase, rising from 432,300 in 2007 to 436,600 in 2008, with the overall number of businesses in the UK increasing to around 2.9 million. Setting up a business today’s recession can be a challenge in itself, especially as many existing businesses are downsizing to keep afloat. It is therefore vital that start-ups keep a firm hand on the purse strings.
Here are some helpful tips on how to get started and save money in the process click here to read more on the article at businesswings.co.uk.
Business visibility (No Comments »)
Business networking is a vital to meet other small business sharing ideas, opportunities and referrals. It can be done online or offline. It is a great way to raise your profile in the market place talking about your products and services and inevitably increasing business. You will also make great friends along the way and it can be a great support network helping you through your business journey. Here are some excellent networking, forums and directories we recommend you try out.
In the news (No Comments »)
How can businesses manage and cope with absenteeism?
By Claire Hibbert
www.icomplete.com
Running a business can be pretty tough and having a reliable workforce is key to surviving in today’s economic recession. What many small businesses fail to realise though, especially in the early stages of setting up or during a recession is that inadequate staffing means overstretched and stressed workers , and consequently the long term affects lead to a high staff turnover, a drop in quality control and customer service causing business to suffer.
In May 2008, statistics revealed that workers took 176m sick days last year costing £11.6bn – up 10m days on 2002. But employers suspect a large slice of that, 15% or some 25m days, were as a result of feigned sickness. Unreliable staff can result for many reasons so what does a company do to when it is left to cope with staff absenteeism? View full article.